European Cycle Services at 1581 New York 211, Middletown, New York.

Extremely satisfied.

I currently own a Ducati Monster S4RT. Originally I called two shops that were closer to where I live, but none of them were familiar with the version Duc I have.

Let me start off by saying Matt and the team were very knowledgeable. After a gass attendant filled my bike up with the wrong octane, my bike was riding horrible. I was struggling to explain the exact issue to Matt since im a relatively new rider. It was hard to have a baseline to judge off of, but I knew there was an underlying issue.

Matt personally test drove the bike, called me with an action plan, and test drove the bike again after all the work.

ECS was able to pump out 25% more power out of the power band!! The bike was remapped, had the throttle botties synced, battery was no longer holding the proper voltage so it was swapped. Break pads swapped outafter seeing they were less than 1mm thick for the rear set, and a new front tire since there was no tred left. Matt was even able to source an exact match in brand of the back tire.

All this, plus a suspension tune for my specific weight, and I walked out the door paying HALF of what a closer competitor wanted.

Matt kept me informed every step of the way. If there was any slight deviation from the plan I originally agreed on, Matt would contact me immediately. Not once did I feel pressured to add any services on. I never felt out of the loop.

No matter what type of bike you own, I highly recommend leaving it in the care of ECS. I'll never go else where again.